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BLUE CORNER is a trademark of the company
www.bluecorner-institut.com, www.bluecorner-rdv.fr, www.esthetic-strategy.com, www.epilation-homme.net and the BLUE CORNER mobile application are published and operated by the company ESTHETIC STRATEGY SASwhose head office is located at 13 Rue Réaumur 75003 PARIS. Simplified joint-stock company with share capital of €50,000 registered with the Paris Trade and Companies Register.
SIREN: 812 897 759 00021 - APE 9602B - 9602A - VAT number INTRA FR 90 812897759
Telephone: 01 822 839 29
bluecorner-institut.com is hosted by PO box Inc. 40190 San Francisco, CA 94140 USA.
BLUE CORNER Institute™ and its logotype are trademarks registered with the INPI under the National No. 16/4267657
CEO/Founder - Responsible for publication:Florent DARMANT - direction@bluecorner-institut.com
Executive assistant :Livia WELCOME - manager@bluecorner-institut.com
Spa Manager:Rebecca BENCHIKA
Head of hairdressing departments:Francois VICENTE
Director of Photography :Olivier SCHWARTZ assisted by Christophe GLAUDEL
Other photo credits: ©Dimitri FERRER ©Celine SANANES -©Sylvain BARRIER - ©Bigstock (All rights assigned)
Development of the Franchise network:Alain JOBIT franchise@fidentia-developpement.com
BLUE CORNER internal marketing unit:BLUE HOUSE INTERACTIVE - Tremblay-en-France
The REVOLUSKIN™, HYALUROSKIN™, REVIVASKIN™, HAIRGOCARE™, CRYOCARE™ & ALGOCARE™ brands are the property of BLUE CORNER.
Information
The information contained, including their appearance and characteristics, on the website of the company ESTHETIC STRATEGY are non-contractual. This information does not constitute an assertion, a guarantee or a commitment on the part of the company ESTHETIC STRATEGY with regard to any product or service; and hereby, the company ESTHETIC STRATEGY assumes no responsibility, express or implied, for its completeness, accuracy or fitness for any purpose. The company ESTHETIC STRATEGY declines all responsibility for the relevance of the information provided and the use that an Internet user is likely to make of it.
BLUE CORNER undertakes to ensure the quality of the services offered, the punctuality of the practitioners as well as the proper respect of the rules of hygiene, safety and the conduct of the treatment sessions in order to best guarantee customer satisfaction.
The photos visible on our websites are either free of rights or the property of BLUE CORNER if they are preceded by the mention Copyright (DR). Any copy will be prosecuted. Moreover, these photos have no contractual value. The same is true for the promotional visuals and logos of our partners visible on our websites.
Rates & Changes
The company ESTHETIC STRATEGY reserves the right to modify or correct the content of its websites www.bluecorner-institut.com and www.bluecorner-rdv.fr and the BLUE CORNER mobile application at any time and without notice, in particular the prices of the services offered, their durations, as well as the hours of availability. The applicable prices are those which are indicated on the site at the time when the valid customer has an appointment, they are only valid on this site.
The prices are indicated in EURO and include all taxes. The prices are subject to French VAT and any change in the legal rate of this VAT will be passed on to the price of the products presented on the site, on the date stipulated by the decree of application referring thereto._cc781905-5cde-3194- bb3b-136bad5cf58d_
Appointment booking / Appointments not honored
When a customer makes an appointment at BLUE CORNER, on the www.bluecorner-rdv.fr platform or via the BLUE CORNER mobile application available for free download on the AppStore and GooglePlay, he receives a confirmation and/or our sms reminder. They contain important information about the upcoming appointment(s). In the event that the client does not receive his confirmation e-mail and/or text message, he undertakes to contact us by telephone for oral confirmation of his appointment or for information relating to his appointment. Without this confirmation, there is no guarantee that the appointment will take place. We provide our customers with an ultra-intuitive and efficient appointment booking system via the internet and centralized with appointment booking by telephone. If you cannot honor your appointment, you must cancel it via your account directly on www.bluecorner-rdv.fr or on the mobile application or notify us by telephone on 01 822 839 29 at least one hour before. Unlike most of our competitors, we do not require a deposit for appointments. In order to cover at least the significant costs of staff remuneration, customers who do not show up for their appointment without notifying us in advance must pay us, up to 50%, the amount of the service corresponding to the appointment not honored. . They will not be able to make an appointment either by telephone or online until payment has been made. Payment must be made at the reception of our institutes and will lead to the reactivation of the customer file.
Modification / cancellation of Appointments
We know that our clients' time is valuable, too. The BLUE CORNER Care Crew; nearly 25 employees at the service of our customers. Please note that BLUE CORNER makes every effort to honor the appointments booked by our customers even in the absence of the practitioner in charge of the appointment in question; a substitute takes care of our customers in 99% of cases. However, in case of force majeure, or for a valid reason, at any time, a member of our team may decide to cancel an appointment. Automatically, the customer concerned will receive a confirmation of cancellation by sms and/or e-mail. The customer must take this into account. Our customers have the possibility to modify or cancel their appointments up to one hour before the time of the appointment via their customer area. Any service reserved by telephone or internet must be paid for. In the event of an appointment not honored, 50% of the amount of the service concerned must be paid at the reception of our institutes. On the other hand, when a customer does not show up for their appointment without canceling it beforehand via the appointment booking platform or by telephone, an SMS notification of no-show at the appointment will be sent. The customer will no longer be able to make an appointment by internet or by telephone since his customer file will be blocked until payment of the 50% corresponding to the reserved service. On the other hand, it will be possible for him to come to the institute only without an appointment in order to continue to benefit from our services, at the risk of having to wait before being taken care of. In this case, it is advisable to come from Monday to Thursday and avoid weekends. If the blacklisted customer creates a new file, we reserve the right to accept or not the appointment. In other words, making appointments, whether by telephone or internet, is and must remain reserved for punctual customers who respect our working time. ESTHETIC STRATEGY reserves the right to delete a customer file if it considers it necessary, at any time. BLUE CORNER may suspend or deny you access to the site if we consider that your actions hinder or disturb the proper functioning of our activity or that of other visitors or that of partners. Pranksters or malicious users who would be tempted to make appointments on a massive scale without showing up for the appointment must be aware that this constitutes a real obstacle to the proper functioning of our society. This cannot go unpunished. Legal action may be taken against the perpetrators of the disturbances.
Course of the sessions
BLUE CORNER ensures daily the punctuality of our practitioners as well as the proper respect of the rules of hygiene, safety and the conduct of treatment and massage sessions in order to best guarantee the satisfaction of our customers. In case of dissatisfaction, our customers can contact us via the contact form on this website or at the following e-mail address: manager@bluecorner-institut.com.
The satisfaction of our customers is our priority,we undertake to respond to requests made by email within 48 hours maximum (working days).
We ask our clients to respect our practitioners in order to ensure the smooth running of the sessions. Any proposal of a sexual nature likely to modify the service is prohibited. In addition, the greatest verbal and physical courtesy is required; non-compliance with these rules may result in the immediate termination of the session, without being able to demand reimbursement of it. The staff of the institute can put an end to any contracted service and this, at any time, if it considers that the instructions above are not respected. Any inappropriate behavior towards staff, of an offensive nature or of a sexual nature is the subject of a systematic complaint. BLUE CORNER wishes you a pleasant moment of well-being.
Aesthetic care services
BLUE CORNER presents on the site the services, as well as their detailed descriptions contained in the pages corresponding to each product, thus allowing the customer to know before the final validation of his appointment, the essential characteristics of the services he wishes to reserve / purchase, in accordance with the provisions of Article L. 111-1 of the Consumer Code.
BLUE CORNER will make every effort to ensure that the representation of the services whose photos are displayed on the site are faithful to the original products.
BLUE CORNER will also make its best efforts to best define the characteristics and services of the services offered to the customer.
However, given the mode of presentation of products and services on the Internet, it is possible that the impression perceived by the customer of the photographic representation of the products and services does not correspond exactly to the product itself.
Even if this remains very rare given the large number of treatments that BLUE CORNER performs each year, BLUE CORNER informs its customers of the possible risks of burns, allergic reactions, pimples or any other inconvenience that certain treatments may cause on skin presenting an intolerance to certain cosmetic components used in our treatments or by the hair removal method itself.
BLUE CORNER offers a range of products for sale to avoid in particular inconvenience after hair removal and informs its customers of the products made available which could remedy a risk of reactions following a treatment via the website and by means of communication. extended such as:
- Information page on our hair removal processes on this website
- Link to our hair removal blog
- confirmation email
- Videos/photos or publication Instagram, Facebook, or even on this website
- POS, posters in the cabins and waiting room of our institutes.
- Information mailings
- Sound announcements via BLUE CORNER radio
- Visual announcements via the TVs in our waiting rooms.
Since customers are sufficiently informed before the performance of the service, BLUE CORNER cannot be held liable in the event of allergic reactions or any other inconvenience caused by hair removal or any other treatment offered in our institutes. It is the same for treatments requiring prior signature of consent by the client, in the event of a false or erroneous declaration, BLUE CORNER declines all responsibility.
The range of BLUE CORNER products intended for in-cabin hair removal has been carefully developed in collaboration with French, Italian and American laboratories. Our waxes are designed specifically to meet the needs of men, they are hypoallergenic, contain talc, azulene oil and other quality cosmetic components and are therefore suitable for all skin types, even sensitive. However, if the customer is the subject of a particular medical treatment, an intolerance to certain cosmetic products, shows signs of poor health, irritated, very dry skin or skin incompatible with hair removal or exfoliation or any other aesthetic treatments offered in our institutes, the responsibility of the company ESTHETIC STRATEGY cannot be engaged.
BLUE CORNER CLUB Card Subscription
These are offers reserved for subscribers holding a dematerialized and computerized subscriber card; BLUE CORNER CLUB CARD.
Membership, materialized by the purchase online or at the institute of the CARTE CLUB and the payment of the corresponding amount entitles you to a discount of 20 or 30% on all our services. This nominative and strictly personal card, hereinafter referred to as the "CLUB Card", includes a customer number, the surname and first name of the subscriber and the date of subscription. All natural persons can have access to the "BLUE CORNER Club", it being specified that for persons under the age of 18, the signature of the legal representative is required.
Memberships can be subscribed, at the choice of the Member, for a fixed period of 6 months or 1 year in return for an advance payment of the lump sum corresponding to the chosen period, with a minimum commitment.
Financial provisions
The membership price is that in effect on the subscription date appearing on the website and which corresponds to the chosen commitment period (6 months or one year). Prices are expressed in euros, excluding and including tax. No registration fees will be collected when subscribing to membership, in addition to the price thereof. Advance payment for a 6-month or 1-year membership is made in full at the time of subscription to the membership card, by card or cash.
Payment for membership may, where appropriate, come from a person other than the Member, but the payer must be of legal age or emancipated minor; the payer vouches for compliance by the Member with these general terms and conditions, signed by both parties.
Membership rates are subject to change annually. The “Member” will be informed of this by simple publication on the website www.bluecorner-institut.com or by any other appropriate means, at least 30 days before it takes effect.
Advantages of the “BLUE CORNER Club”
The Member will benefit from preferential rates on all the services of the card, compared to the "Public" pricing, ONLY in the institute of his choice. The rates reserved for Members are available in the institute or on the internet page.
Termination
The Member may only terminate his membership and claim a refund (partial or total) before the end of the defined period for legitimate reasons. The following are considered legitimate reasons: death, hospitalization or long-term illness, incarceration, moving abroad. The termination request must be sent directly by the Member, by registered letter with acknowledgment of receipt, to the institute mentioning the said reason and accompanied by an identity card at the following address: BLUE CORNER Institute - Termination - 13 , rue Réaumur 75003 PARIS. Any request for termination will necessarily lead to the deactivation of the Card and its advantages with the institute where it was issued. In the event of acceptance of this termination by the institute, it will take effect 15 days after the date of receipt of all the above-mentioned elements. The institute will then reimburse the sums covering the unused membership period. In the absence of a legitimate reason, the price of membership remains due to the institute by keeping the initial payment made by the Member by card or cash when joining.
Suspension
Subscriptions may not be suspended, even temporarily, by the Member for any reason whatsoever (in particular paternity leave, vacation, cessation of activity). In addition, the Member, regardless of his type of subscription, may not rely on the partial or total lack of use of his advantages linked to the "BLUE CORNER Club" to obtain reimbursement in whole or in part of the sums debited. or paid upon subscription, except in the cases provided for termination.
Fraudulent use of the Card
Any fraudulent use of the Card (misrepresentation when subscribing to membership, falsification of the Card or supporting documents when subscribing, use by a third party of the Card, etc.) will result in the immediate termination of membership, without reimbursement of sums initially paid, and immediate withdrawal of the Card, without prejudice to legal proceedings.
Product Order
By browsing the Site, the Customer has the opportunity to freely learn about the various Products offered for sale on the day of consultation of the Site.
In order to order one or other of these Products, the Customer will click on the icon provided for this purpose and appearing next to each photo of the Products after having chosen the quantity of Product ordered,_cc781905-5cde-3194-bb3b -136bad5cf58d_ if applicable depending on supply availability.
At any time during navigation, the Customer can check the Products chosen (type, quantity, etc.) in the “My Basket” section.
The Customer has the possibility, at any time of the order process, namely until the actual payment of the latter, to return to this order in order to complete it, modify it, or even cancel it.
Once the selection of the Products is complete, the Customer will be invited by a new Internet page to communicate his contact details by accurately filling in the form made available to him.
He undertakes in particular to indicate an address to which the delivery can be made during working hours from Monday to Saturday for mainland France, as well as his surname(s), first name(s) and email address.
Once the form is fully completed, an order summary will contain all the information relating to this order, namely in particular the nature, quantity and price of the Products, the total amount (including processing costs) of the order, the Customer's contact details, the delivery address and the billing address will appear on the screen.
After having read the status of his order, the Customer will be invited: either to click on the button “Connect or create an account” in order to proceed to the payment of his order; or to abandon his command by closing the window. The Customer guarantees that he is fully authorized to use the bank card provided for the payment of his Order and that this bank card gives access to sufficient funds to cover all the costs resulting from the purchase BLUE CORNER Products and Services. By ticking the corresponding box, during the Order process, and after having checked the content of the Order in his "Basket" and, if necessary, having modified it, the Customer declares to fully and unreservedly accept all of the these General Conditions of Sale. After having confirmed the content of his Order, the Customer will definitively validate it by payment. The Order will only be final upon payment of the corresponding price. BLUE CORNER will systematically confirm each Customer's order, then its dispatch by e-mail
The price including all taxes of each product or service is indicated in the corresponding product or service sheet. The shipping costs of the Customer's order will be indicated to him before the final validation of the latter. In addition, once the order has been validated, the prices and costs will remain accessible in the "My Account" section of the Website. Once these general conditions of sale have been accepted and the order has been confirmed, an Internet page dedicated to the payment of the order will open. The Customer must then proceed to the payment of his order. The data recorded by BLUE CORNER constitutes proof of all transactions between BLUE CORNER and the Customer.
Product Availability
The Products distributed online by BLUE CORNER are those that appear on the Site, on the day the Customer consults the Site and within the limits of available stocks and the availability of the various service providers involved. In case of unavailability of a Product, BLUE CORNER will inform the Customer as soon as possible, without this period being able to exceed 10 working days, by e-mail of the delivery of a partial order or the cancellation of his order.
However, in the event of unavailability of the Product, in particular of certain characteristics of the Product ordered by the Customer, BLUE CORNER may offer or deliver to the Customer a product of equivalent quality and price.
If the Customer's bank account has already been debited at the time of the aforementioned information to the Customer, BLUE CORNER undertakes to reimburse the Customer as soon as possible for the price of the Product unavailable on the bank account debited when of the order as well as the shipping costs related to this Product.
In the event of a request by the Customer for the cancellation of his entire order following the information of the unavailability of a product, BLUE CORNER undertakes to reimburse the Customer for the sums paid within fourteen (14) days at the latest after their debit, by credit on bank card.
At any time, BLUE CORNER reserves the right to modify or no longer market the Products and Services offered on the Site, these modifications however having no impact on the orders that BLUE CORNER would have accepted before the entry into force of these changes.
Service and law relating to data processing, files and freedoms CNIL
In accordance with the Data Protection Act of January 6, 1978; Article 34 of Law No. 78-17; you have the right to access and rectify data concerning you. Through us, you may receive information from other companies or organizations or also be informed of our offers by telephone, post or email. If you do not wish this, all you have to do is write to us indicating your surname, first name and address. Proceed in the same way if you no longer wish to receive commercial offers. The personal information requested may be communicated to third parties in commercial relations with the company ESTHETIC STRATEGY and bound by a confidentiality agreement, in particular to the Internet access provider in accordance with the law. Under Law No. 2000-719 of August 1, 2000, the contact details declared by the user may be communicated at the request of the judicial authorities.
Contact form
The information collected from users through our contact form complies with the Data Protection Act. We inform you that your answers are optional and that failure to answer does not entail any particular consequence. Nevertheless, your answers must be sufficient to enable us to process the information. We do not respond to messages from senders who have not provided their phone numbers. We also inform our customers that when you register on BLUE CORNER, your details are stored in our database. Every two months approximately, we carry out an advertising campaign by SMS with all our customers. The sender of the SMS is: BLUE CORNER. To stop receiving advertising, contact us atclicking here.
Our treatments and massages have no medical purpose,in accordance with article L489 of the Public Health Code and decree no. 96-879 of October 8, 1996.
